Instead of returning items, you can contact us for a full refund. Why? Returns run counter to our emphasis on sustainability: every return has a carbon footprint. So just tell us what went wrong, send along a photo, and we'll give you your money back in full (with conditions).
The product & packaging must be in new condition. If a product is missing, box is damaged or not in restockable condition we cannot provide a refund. Unfortunetely we cannot process exchanges. Refunds can only be issued to the method that was used to pay for the order.
All you have to do is arrange for the products to be shipped back (at your cost) and you'll receive your refund. We do not cover or refund shipping costs.
Once inspected, a full refund of the product/s will be returned to your account within 14 days.
To initiate a return, simply email us at hello@pinkremedy.com with the details below:
Name:
Address:
Email address:
Order Number/Proof of Purchase:
Reason for return:
If you have purchased a Pink Remedy product from a retailer you will need to contact the retailer directly for their returns policy.
